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CompuCom understands the challenges facing the banking industry:
- Tightening credit guidelines that threaten revenue streams
- Increasing regulatory and compliance obligations
- Sustaining growth with unexpected and large market decline
- Ensuring customer identity management and information security
- Managing complex mergers, acquisitions and divestures
CompuCom delivers services to the banking industry that relieves many of these challenges. Our IT outsourcing solutions bring the cost advantages, resources and standard operations that the financial sector is seeking:
- Desktop Management
- Service Desk
- Dispatch and Field Support
- IT Project Deployment
- Security Services
- Network & Server Management
- Technology Procurement Services
- Application Services
We also offer specialized banking solutions including:
Banks today need to deepen customer relationships and deliver personalized service swiftly and efficiently. The key to success is the smart use of the technology and processes that improve the customer experience, enable greater workplace productivity, and increase selling opportunities. CompuCom Globalfs gives financial institutions a powerful tool to help get the most from every customer visit to the branch and every interaction.
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As more and more people use multiple channels in their day-to-day banking activity, the quality of the customer experience increasingly depends how well the bank shares customer information across those channels. Until now, approaches to multi-channel integration have proved costly and complex. With its Multi-Channel Collaboration approach, Compucom offers an effective alternative. Click here to read more
Leading the way with experience and focus, CompuCom offers an end-to-end printer solution with. Click here to read more
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|  | “CompuCom’s tool scanned assets during the receiving process and immediately identified lease assets, enabling us to return them at the appropriate time and eliminating substantial penalties.”
David P. Smith
Vice President, Services
CompuCom Systems, Inc.
ISO/IEC 20000 is a new quality standard published in December 2005, that combines the essence of the former British Standard BS15000 with some new key elements. The standard is focused on IT service providers that will enable them to benchmark their capability in delivering managed services, measuring service levels and assessing performance. This activity is expected to result in cost savings for users, as well as increased productivity and improved customer service.
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