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  Outsourcing Drives Business Process Improvements
Research From IDG and CIO magazine
6/1/2009  
  The Total Economic Impact of CompuCom Integrated Infrastructure Management Services
Commisioned Report from Forrester Consulting
9/16/2008  
  Creating a Highly Optimized Workplace through Automation
Information on how to take advantage of automation to simplify your infrastructure, lower IT costs and create a highly optimized workplace.
7/31/2008  
  Creating a Highly Optimized Workplace through Automation (Canadian Version)
Information on how to take advantage of automation to simplify your infrastructure, lower IT costs and create a highly optimized workplace.
7/31/2008  
  Remote Infrastructure Management: The New Outsourcing Frontier
This white paper focuses on how organizations can leverage RIM services to drive down costs while ensuring service quality and end-user satisfaction.
7/23/2008  
  Remote Infrastructure Management: The New Outsourcing Frontier (Canadian Version)
This white paper focuses on how organizations can leverage RIM services to drive down costs while ensuring service quality and end-user satisfaction.
7/23/2008  
  Gaining Greater Performance and Flexibility from Next Generation IT Outsourcing
This paper explores how to gain greater performance from IT service provider and benefit from next generation IT outsourcing.
6/20/2008  
  Gaining Greater Performance and Flexibility from Next Generation IT Outsourcing (Canadian Version)
This paper explores how to gain greater performance from IT service provider and benefit from next generation IT outsourcing.
6/20/2008  
  Is Unified Communications Ready for Prime Time?
Critical Success Factors for Deploying within an Integrated IT Infrastructure.
5/31/2008  
  Is Unified Communications Ready for Prime Time? (Canadian Version)
Critical Success Factors for Deploying within an Integrated IT Infrastructure.
5/31/2008  
  The Changing Face of Outsourcing
The changing attitudes of CIOs with respect to outsourcing as they relate to cost, value, quality and the need for formal metrics.
5/28/2008  
  Spelling“Value” from the Alphabet Soup of Quality Frameworks
How to leverage quality frameworks to align IT services with critical corporate strategies to increase the value of IT investments.
4/25/2008  
  Spelling“Value” from the Alphabet Soup of Quality Frameworks (Canadian Version)
How to leverage quality frameworks to align IT services with critical corporate strategies to increase the value of IT investments.
4/25/2008  
  Seven IT Strategies to Help Survive the Downturn
Fundamental IT strategies to reduce costs and drive value from the infrastructure
4/1/2008  
  Seven IT Strategies to Help Survive the Downturn (Canadian Version)
Fundamental IT strategies to reduce costs and drive value from the infrastructure
4/1/2008  
  CompuCom Positioned at Forefront of Companies Offering Superior Service Quality and Delivery to Clients
Aberdeen Research Highlights Benefits of ITSM Tools
3/14/2008  
  ITIL: Integrating IT To Drive Business Value
ITIL—the Information Technology Infrastructure Library—is the de facto standard for IT service management and delivery.
12/15/2007  
  Leveraging Information Technology Infrastructure Library (ITIL®) Best Practices to Attain Organizational Maturity
An Examination of Current Trends
9/11/2007  
  Leveraging Information Technology Infrastructure Library (ITIL®) Best Practices to Attain Organizational Maturity (Canadian Version)
An Examination of Current Trends
9/11/2007  
  ITSM - IT Transforms Itself into a Service
Aberdeen Group Benchmark Report
8/31/2007  
  Understanding and Managing Software Compliance
Managing software licenses efficiently ensures organizations receive the best return on IT investments
8/15/2007  
  Integrated Infrastructure Management: Accelerate the Value of Your IT Investment
by John McKenna, Chief Strategy and Services Officer
8/6/2007  
  Integrated Infrastructure Management: Accelerate the Value of Your IT Investment (Canadian Version)
A CompuCom Point of View - by John McKenna, Chief Strategy and Services Officer
8/6/2007  
  The Evolution of the IT Help Desk to the Service Desk
An Examination of Current and Future Trends
8/1/2007  
  The Evolution of the IT Help Desk to the Service Desk (Canadian Version)
An Examination of Current and Future Trends (Canada)
8/1/2007  
  IDC Blade Whitepaper
Forecasting Total Cost of Ownership for Initial Deployments of Server Blades
6/30/2006  
 
 
 
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