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CompuCom’s client portal enables clients to leverage their relationship with CompuCom in three highly beneficial ways:
First, our portal’s Help Desk Connect aspect is a highly efficient, Web-based self-assist tool that enables clients to quickly resolve IT support issues, bypassing telephone-based support to manage their own hardware, software application and printer support. With Help Desk Connect, clients open their own cases, research their own problem solutions or chat online with a CompuCom service desk agent.
Second, we recognize that trusting the availability, performance, and security of your IT infrastructure to us does not mean letting go. Our unique relationship approach to service delivery has earned the trust of some of the world's largest and most recognizable companies. Our secure client web portal is a key component of our proven support methodology for our Managed Network Services and Security Services, providing clients with up-to-the-minute visibility into the status of their IT infrastructure.
 View a demo of our Secure Network Portal.
Third, our portal’s CompuCom Connection aspect gives clients direct access to the IT industry’s leading vendors, enabling them to purchase the best products available at the lowest prices, obtain the fastest delivery possible and gain convenient, 24x7x365 control of:- Preparing their own quotes with customized product catalog
- Reviewing real-time pricing and availability
- Placing orders
- Checking order status and shipping information
- Reviewing purchasing history
- Contract software management
- Workflow approval
- Service Desk management
- Service request management
Contact a CompuCom application services expert to learn about CompuCom’s client portals by completing our Contact Us form.
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|  | “CompuCom partners with the leading IT product manufacturers, including HP, IBM, Cisco Systems, Microsoft, and many others. Our portal ensures that clients get the best price on every product available through our strategic distribution network.”
Senior Project Management Manager
CompuCom Systems, Inc.
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